Bright House Networks of Michigan Enhances Road Runner Mail 4.0
Livonia, MI, September 17, 2007
Sharing summer travel photos online has never been easier for Bright House Networks of Michigan's high speed Internet customers thanks to major Webmail enhancements announced today. The Bright House Networks Road Runner Mail 4.0 platform has been enriched to give customers a variety of new features.
- More storage space - a full 2 gigabytes of storage for standard Internet customers, and 5 gigabytes of storage for premium Internet customers
- More mailboxes -10 each for standard and premium level Internet customers
- New SPAM and junk filtering options with advanced SPAM reporting features
- Easier-than-ever email address book and management options, along with simple message storage capabilities
- Double the maximum attachment size, perfect for today's higher resolution digital photographs
- Easy-to-access remote e-mail access while away from home
- The ability to integrate email with Sprint cell phone service
"Making our high speed Internet service even easier to use is something we are proud to provide to our broadband customers," said Cynthia Severts, Vice President of Broadband Services of Bright House Networks of Michigan. "As with the three broadband Internet speed increases we have activated over the past three years, the new Road Runner Mail 4.0 enhancements are being provided at no additional charge to customers."
Following are the valuable new mail management features and functions:
- Parental Controls that block specific senders and/or domains from sending emails to a children
- Email return receipts to track undelivered emails
- Privacy controls that allow customers to block images while viewing HTML messages
- Junk mail handling that traps and eliminates junk emails
- Message blocking to control the Webmail destination of unwanted messages
- Mail forwarding and tracking
- Message filters that allow more control over inbound emails
- Sub-accounts with their own disk space
- Account management ability at all levels
"With these latest enhancements, Bright House Networks Road Runner customers can now look to Mail 4.0 as their primary mail application," Severts said.
For more information about Bright House or its Road Runner Mail 4.0, please visit www.michigan.mybrighthouse.com or call 866.898.9101.
About Bright House Networks
Advance/Newhouse Communications provides day-to-day management of Bright House Networks cable systems pursuant to its partnership with Time Warner Entertainment. Bright House Networks serves more than two million customers in several large markets that include Tampa Bay and Central Florida (Orlando), Indianapolis, Birmingham, Bakersfield and Detroit, along with several other smaller systems in Alabama and the Florida Panhandle. The high-growth Tampa/Central Florida markets are contiguous and form one of the country's largest cable clusters.
Nearly 100% of Bright House Networks customers have high-speed data (HSD), Video-on-Demand (VOD) and Subscription Video-on-Demand (SVOD) available to them. Bright House Networks also makes available Digital Video Recorders (DVR) that have become immensely popular with customers. The company's Florida operations currently deliver nearly 300 channels to customers and were among the first in the country to offer High Definition Television signals (HDTV). Since its introduction, HDTV has achieved impressive acceptance with Bright House Networks customers who are equipped to receive the signals. Bright House Networks also offers HSD customers a choice of Multiple Internet Service Providers (MISP). The company recently commenced deployment of Digital Phone in Tampa Bay, Central Florida, and Michigan.
Exceptional customer service, free-of-charge, 24 hours per day, local and seven days per week is the company's cornerstone of its business and top priority across all operating units. Public affairs, social responsibility and community involvement continue as major initiatives for the company as an ongoing commitment to the families and communities Bright House Networks serves. This includes long-term commitments to education and to what matters in the lives of the Bright House Networks customers.
